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Support
Customer service and support is where we interact to measure your longterm satisfaction. You are not dealing wth a cadre of helpdesk agents, you will be dealing directly with the implementation team that installed the system.
We provide ongoing support to help you tweak the install and reevaluate:
Operations assessment
Radio Frequency Profiling
Tag/Reader/Peripheral Selection
Infrastructure Analysis
Installation/ Testing of Hardware and Software
Compliance/Operational RFID Training
Implementation of components with Infrastructure
Validation/Refactoring
Monitoring/Operation verification
Return on Investment
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Partnerships
We welcome the opportunity to partner with implementation and consulting firms. Our objectives for a partnership are simple:
Both partners should benefit from the partnership.
The customer should get a better solution from the combined offering than can be achieved independently.
If you are a consulting firm wrestling with this technology for one of your healthcare facilities, we may be able to advantage you. If you are a healthcare facility investigating on your own, introduce us to your favorite technology group. We'd be happy to assist!
This approach allows clients to choose a trusted advisor with the skills, experience, and focus that best match their compliance and business needs.
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Alliances
Interested in forming an alliance or partnership?
Enhance your company's expertise, value-add, and opportunities by joining the RF | DOC Channel Partner program. Accelerate your time-to-opportunity by joining the strongest team in RF Documentation and compliance.
Tap the extensive resources of the leader to grow your revenues, differentiate your business, and accelerate
your profitability.
The RF | DOC Channel Partner Program offers you the solutions, training, tools and support you need to help satisfy your
customers and set your company apart from the competition. RF | DOC Certified and Specialized Partners can reap the financial benefits of RF | DOC’s incentive programs.
Whether you provide products, services, or solutions, a partnership with RF | DOC is a major step forward in ensuring your continued business success in the life sciences industry.
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Hospital Compliance Challenges
• Cost
• Complexity
• Support from Vendors
• Delays in JCAHO, AATB and FDA Compliance interpretations
• Executive support
• Lack of expertise
• Short time frames required
We can help!
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